Good Customer Support Is One That…
April 14th, 2010 |
Published in
Fail
good customer support
Knows for sure what might be the problem as well as how to explain that:
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
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